Last month, our team had the privilege of attending a tech event that delved deep into the ever-evolving realm of artificial intelligence (AI).

With the large number of delegates in attendance, it was clear that the interest in AI remains fervent.

Microsoft appears to be the frontrunner in leveraging AI, positioning itself ahead of competitors in exploiting this transformative technology. One notable highlight was the discussion on Microsoft Copilot, a growing technology that is really beginning to show its potential. 

The breakout sessions offered invaluable insights into diverse sectors.  In the healthcare session, where I noted all major national medical providers in attendance, AI showcased its potential to revolutionise patient care through innovative tools like Hololens and data analytics. The seamless integration of AI promises to enhance diagnostic accuracy and streamline patient management processes, which is a truly exciting prospect. 

Similarly, discussions on AI in marketing and operations shed light on its role in efficient content creation and audience engagement. Microsoft’s approach, exemplified by FNB’s Center of Excellence, sets a standard process for adopting AI and mitigating apprehensions regarding its impact on human roles.

While some sessions left me hungry for more substance, overall I was left with ample food for thought and the connections forged with industry peers reinforced the importance of networking and knowledge sharing.

As we at GZD navigate the ever-evolving AI landscape, we aim to seize the early opportunities, harnessing Microsoft’s expertise to deliver innovative solutions to you, our clients, and paving the way for the future of managed IT solutions.

Rajesh Harie


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