Email Scam Alert: Watch Out for Corrupted Word Files
You’re checking your inbox and notice an important email with a Word document attached. It might be an invoice, a message from a supplier, or even a request from a colleague. Without a second thought, you open it… and just like that, you’ve fallen for a scam.
This is exactly what cyber criminals are hoping for. They’re always finding new ways to bypass even the most advanced email security filters—this time, by using corrupted Microsoft Word files.
It’s a crafty and highly effective tactic.
Phishing (pronounced “fishing”) is when scammers attempt to trick you into revealing sensitive information, such as passwords or banking details. They “bait” you with an email that looks genuine—perhaps from your bank, a colleague, or a trusted supplier.
These emails often include links or attachments. Clicking a link or opening an attachment could lead to malware being installed on your device or redirect you to a fake website designed to steal your login credentials.
Phishing attacks are becoming more sophisticated and remain one of the most common ways cyber criminals infiltrate businesses. While email security filters are generally effective at scanning attachments, corrupted files often slip through undetected. Since these files can’t be properly analysed, they can bypass security measures and land in your inbox.
Opening one of these corrupted documents triggers Microsoft Word to “repair” the file, displaying what appears to be a normal document. However, it contains a malicious QR code or link that directs you to a phishing website—typically a counterfeit Microsoft 365 login page. If you enter your details, scammers can gain access to your account, putting your entire business at risk.
It only takes one compromised employee login for scammers to infiltrate your systems. With access to your cloud platforms, they could steal sensitive customer data, lock your team out of essential files, or send fraudulent emails from your account to deceive your contacts.
The consequences can be severe—financial losses, legal repercussions, and lasting reputational damage.
Cyber threats are becoming more sophisticated, but you don’t need to be a cybersecurity expert to protect your business.
The best defence? Awareness and caution.
Here’s how you can stay safe:
- Pause and think before opening attachments or clicking on links.
- Be cautious if an email feels urgent—scammers often create a sense of urgency to pressure you into acting quickly.
- If an email seems suspicious, verify it by contacting the sender directly.
- Don’t trust an attachment or link just because it looks professional.
Most importantly, educate yourself and your team about phishing scams, why they’re dangerous, and how to spot the warning signs.
We help businesses like yours stay protected every day. If you’d like expert advice on strengthening your cybersecurity, get in touch.