On Friday 19 July 2024, a routine software update from CrowdStrike, a leading cyber security company, caused a major issue affecting an estimated 8.5 million Windows computers. 

This incident led to significant disruptions in many sectors, including airports, supermarkets, and media. As such, many businesses are now reviewing their disaster recovery plans and business continuity software. They want to be sure they have clear procedures to help mitigate the impact of future disruptions.

In this PDF, we explain what CrowdStrike is, what went wrong with the update, how it impacted businesses, and how to protect your own business.


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