Is your team using AI effectively? Copilot can now show you
How can you really tell whether your people are getting genuine value from AI at work?
You’ve deployed Microsoft Copilot.
You’ve explained how it saves time, increases productivity, and simplifies everyday tasks.
But how do you know whether your team is actively using it — or whether it’s quietly sitting unopened on their desktops?
That’s exactly what Microsoft’s latest Copilot Dashboard feature, called Benchmarks, is designed to uncover.
Benchmarks lives within Viva Insights, part of Microsoft 365, and gives you a clear, data‑driven view of how employees across your organisation engage with Copilot — and how that compares to others.
The tool shows how many staff members are regularly using Copilot, which Microsoft apps they’re using it in, and how often they return to it.
And it goes further.
Benchmarks also measures your organisation’s usage against similar companies — by size, industry, and even region.
In short, you’ll finally be able to see whether your business is leading the AI adoption curve… or slipping behind it.
Understandably, some may worry about privacy. Comparing your usage data with other organisations could raise questions. But Microsoft has stated that all external data is anonymised, aggregated, and processed using mathematical models to ensure confidentiality.
From a business perspective, it’s a smart move.
Many organisations remain slow to embrace AI tools fully, even though the advantages are well‑documented. A recent study found that only around 5% of AI pilot projects ever progress beyond initial testing — often because businesses struggle to change internal processes and culture.
Microsoft’s Benchmarks feature could help break that pattern by showing exactly where adoption is lagging.
Of course, increased visibility can make some employees uneasy. No one wants to feel that their AI usage is under scrutiny. But this isn’t about monitoring individuals — it’s about understanding where teams need more guidance, support, or training.
So, is your team using AI well? With Copilot Benchmarks, you won’t have to guess anymore — the data will tell you.
If you’d like help improving your organisation’s AI adoption or getting more value from Copilot, contact GZD for tailored guidance.
